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How we protect your information

Who can see what, and how your data is kept safe.

Updated 4 October 2026

  • Personal details, school records, messages and recordings are encrypted when stored.
  • People only see what their role needs: a teacher sees their class, a parent sees their child.
  • Public class pages show tutors and classes only — never students.
  • Files and recordings open only for signed-in people allowed to see them.

Read our Privacy policy for the full details.

Still stuck?Contact support and tell us what you tried — we'll get you sorted.