Set a recovery question
So you can reset your password yourself.
Updated 4 October 2026
- Open Security from the top bar.
- Pick a question and type an answer only you know.
- Confirm with your current password and save.
Capital letters in the answer don't matter. We store the answer in a form that can't be read back — not even by our team.
Still stuck?Contact support and tell us what you tried — we'll get you sorted.