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Support Centre

We're here if something doesn't work

Most questions are answered below. For anything account-specific, reach out through Contact Sales and our team will follow up directly.

Contact us

How do I get started?

Request a demo through the Contact page. Our team will set up your account and walk you through your first term or class.

What payment methods do you support?

PayHere for local payments and PayPal for international students and parents, on both the fee collection and online-class checkout flows.

Can I switch between the Tutor and School plans?

Yes — talk to sales and we'll move your account and data across without disrupting an in-progress term.

Is there a free trial?

The Tutor plan includes a free trial. For schools, we offer a guided demo with your own data before you commit.

How quickly does support respond?

Local support is available during business hours for account, billing and setup questions. Critical issues are treated as priority regardless of plan.